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Why Spies Hecker Paint is the Best Choice

Why Spies Hecker Paint is the Best ChoiceSpies Hecker may or may not be a name you’re familiar with, but we certainly are. In the collision repair industry, we work with Spies Hecker paints and refinishing products regularly as part of our repair and restoration process. It’s an old brand, with a history dating back more than 130 years, back to the days when they were painting coaches rather than cars. We trust them to put out high-quality and innovative products that do right by our customers.

What brought us to that position? It’s pretty simple, really – they’re a great company that makes a great product. More than that, though, the product works. They put extensive focus on technology, incorporating it into how they invent, produce, and ship their products. They do much more than simple paint. They also create primer, base coat, UV-curing, clear coat, and much more. It’s everything we need to make your car look its best again.

They also produce a range of tools to help us do our job better, from the Quantum EFX Spectrophotometer for measuring color to their extensive color formula online search, we’re able to quickly and easily match your exact paint color for a flawless finish. It makes our job easier, certainly, but more importantly, it helps us provide the best possible service for our customers so that their vehicle looks as good as new when they get it back after a collision.

Paint-matching is as much a science as it is an art, so any help we can get to ensure we do it well is well worth it in our opinion. With the help of their primers and surfacers, we’re not only able to exactly match your paint color, we’re also able to use a high-quality base that makes it sit just right, dry quickly, and sand well. It’s also approved by multiple car manufacturers for use with OEM parts, which is no small feat.

We love Spies Hecker paint tools, primers, surfacers, and clear coats. When we work with their products, we know we’re working with the best. Now you do, too. Have questions? We’ll be happy to answer. Cline Collision repairs most major makes and models of car and truck, whether you need dent removal or extensive body work. We also include refinishing with our services so your car looks like you drove it fresh off the lot for a second time.

What Are the Benefits of Electric vs Hybrid Vehicles?

You’re trying to decide whether you should buy an electric or hybrid vehicle – congratulations! You’re taking a step toward the future. As we move away from gasoline engines and toward a more sustainable fuel or power source for our cars and trucks, we’re getting that much closer to reducing our negative impact on our air, our environment, and our planet. It’s a big step. But now comes the bigger question: which greener vehicle do you choose and why?

What Are the Benefits of Electric vs Hybrid Vehicles?

First, let’s review the difference between an electric vehicle and a hybrid vehicle.

Electric vehicles, or EVs, are powered by electricity alone. That electricity can be generated in a number of ways depending on the type of vehicle, from solar panels to batteries holding a charge. Many vehicles run on electric power, including trains and buses, but for our purposes, we’re discussing personal vehicles like cars and trucks.

Hybrid vehicles use combined engines that can run on both gasoline (or ethanol) and electricity. They are a marriage between traditional combustion engines and newer electric vehicles. There are different types of hybrids – some generate their own power by charging the battery through the internal combustion engine and regenerative braking, while others are “plug-in” vehicles, which means they charge more like a typical electric car by using a charging station.

What are the pros and cons of an electric car?

These days with the push for alternate energy and greener solutions, there are a lot of rebates and incentives for owning an electric vehicle. Electric cars offer a lot more simplicity than their combustion engine counterparts – their engines are more streamlined and don’t have nearly as many moving parts. This makes repairs and service relatively straightforward. Not a lot of surprises there. They release no emissions, which eliminates the need for emissions testing, and electricity is a more affordable option than gasoline when you crunch the numbers. They also operate very quietly – no rumbling engine to worry about.

On the con side, electric vehicles require a higher upfront cost and a significant amount of time to charge. There’s a limited range to a full battery charge and far less accessibility when it comes to recharging your car – charging stations remain much more difficult to find than gas stations. If you don’t have access to a proper charging outlet at your home, charging there can be a problem.

What are the pros and cons of a hybrid car?

There are different types of hybrid vehicles, but we’ll be focusing mainly on a “parallel” hybrid, which is what most people think of when they think of these cars. The advantage here is that you get excellent fuel efficiency and save on gas costs thanks to an electric engine that doesn’t require you to rely solely on your combustion engine. For traveling longer distances, these cars are ideal because you can switch over to the internal combustion engine and find gas more easily. It’s a great compromise between cost and alternative energy.

However, they are more expensive than a standard ICE vehicle and typically have lower power output. The ICE still leaves the issue of emissions. While lesser, they are still a concern, as is emissions testing.

What do you think? Which sort of vehicle feels right for you?

Insurance Steering is Illegal: You Choose Your Auto Repair Shop

In California, anti-steering regulations were passed in 2016 to ensure that insurance companies could not illegally steer consumers toward specific auto repair shops if they required auto work. The regulations prohibit insurers from statements that are misleading or deceptive with the intent of directing patrons toward a specific auto repair facility. In the past, there was a tendency to make deals with specific repair facilities to both the facility and the insurance company’s mutual benefit, so insurers directed consumers to these “approved” repair shops. Now, with the new regulations in place, it’s illegal for them to do so. Insurance Steering is Illegal: You Choose Your Auto Repair Shop

The reality is that the consumer always has the right to choose their own auto repair shop when they need repairs after an accident, collision, or breakdown. It’s very possible that your insurance company may make “suggestions” or “recommendations” for where they think you should go, but they are in no way able to undermine or change their coverage based on which shop you decide to use. You may review their list and find a repair shop you like on there, or you may not. If you have your own preferred shop, you can have your repair work done there even if it’s not a “recommended” shop from your insurance provider. If you’re receiving pushback from your provider, it’s worth double-checking your rights to ensure that they’re not breaking the law by misleading you into doing what they want you to do.

In addition to the laws stipulating that insurance providers can’t be untruthful about your rights to choose your shop, they also support existing laws that say an insurance provider can’t force you to go to a specific shop and that you always have your right to choose. The stipulations also include reasonable timeframes for inspection of your damaged car and distance regulations so that they can’t use other underhanded tactics to shepherd you into a shop of their choosing. The regulations also complement the Auto Collision Repair Labor Rate Survey regulations, which ensure that you’re not overpaying or paying out of pocket for collision repairs to your vehicle.

Accidents and car repairs are already stressful enough. There’s no reason to add to that stress by feeling forced to go to an auto repair shop you didn’t choose yourself. At Cline Collision, we do everything we can to make things less strenuous for you, from helping you fill out and file your insurance paperwork to giving you online access to check the status of your vehicle. If you have any questions, please let us know.

Ford Aluminum Body Repair

Did you know that aluminum is more expensive than steel, and has typically been used for high-end vehicles like the Acura NSX, BMW i8, Mercedes-Benz SL-Class, Jaguar XJ, Tesla Model S 60, and other luxury cars? In 2015, Ford began making the Ford F-150 with a primarily aluminum body. As the best-selling car in the United States, this signified a significant shift in automotive trends. We predict many American car brands will follow suit in the near future. How do you know you’re trusting your Ford to a great auto body shop? Are they Ford Aluminum Certified? We are! Here’s a few of the aluminum repair requirements put out by Ford to becoming certified. Ford Aluminum Body Repair

SHOPS MUST:

1. Have a work separation system that isolates aluminum vehicles from vehicles undergoing steel repairs – separation can be a separate room or curtain system

2. Have a designated set of hand/special tools specifically for aluminum vehicles to prevent from cross contamination with steel body vehicles. The inventory must contain all required hand tools per Ford F-150 Collision Repair Program

3. Utilize a 220v Pulse MIG welder specifically for aluminum vehicles

4. Utilize a dent extraction system specifically designed for aluminum that contains an aluminum stud welder, heat gun, pyrometer, aluminum hammers and dent extraction system

5. A specialized aluminum SPR (Self Piercing Rivet) gun approved by the Ford Paint and Body Technical Center – currently only the Chief, Henrob and Pro Spot SPR riveters are approved

6. An Immersion-Type, Wet Mix dust extraction system or pneumatic (air operated) vacuum system dedicated to aluminum dust – The system can be portable or centrally installed system

7. I-CAR® FOR06 – 2015 Ford F-150 Structural Repair Training Course

8. I-CAR® WCA03 – Aluminum GMA (MIG) Welding Certification

9. I-CAR® FO007E01 – 2018 Expedition & Navigator Aluminum Body Repair (2 technicians must complete – web-based)

 

For more generalized technical repair capability, here’s what Ford lists as their requirements for certification:

SHOPS MUST:

1. Meet I-CAR® Gold Class® or equivalent with proof of ongoing technical training (assessment required)

2. Subscribe to current OEM repair procedures and have the ability to provide documented proof of compliance

3. Utilize a frame rack or dedicated/universal fixture bench, with appropriate vehicle anchoring and pulling capabilities

4. Utilize an electronic three-dimensional vehicle measuring system

5. Maintain a current data subscription for the measuring system being utilized

6. Provide proof of technical training to operate the measuring system being utilized

7. Utilize an R134a refrigerant recovery/recycling system or proof of a qualified sublet provider

8. Have the ability to conduct and verify four-wheel alignment either in-house or through a sublet provider

9. Have the ability to remove, replace and reinstall steering and suspension components, as well as engine and drive train units

10. Have the ability to perform pre- and post-repair vehicle diagnostic scans and proof of calibrations

11. Have a spray booth with forced drying capabilities

12. Utilize an OEM approved refinishing system

13. Provide proof of product training for the refinishing system being utilized

14. Have an above ground lift with a lift capability of at least 7,000 lbs

15. Utilize pressure-feed, anti-corrosion compound and application equipment

16. Have a documented Quality Assurance/Quality Control system

As you can see, there is quite a lot that goes into being a certified Ford Aluminum Repair Shop. Trust the pros at Cline Collision Center for all of your aluminum repair needs. Schedule an appointment today!

How To Fix A Dent In Aluminum

In the past, aluminum body panels were only found on European vehicles. Now that there’s a large scale of aluminum on the Ford F-150, other car brands will likely take onto this new style as well. Unlike steel, that remembers its original position, aluminum does not. It needs to be reformed, which can take more time, but it is well worth the wait. To repair and pull the damaged area, the panel must be heated to 400°F to allow the metal to soften. Aluminum dissipates heat very quickly but can become permanently changed if heated past a certain point, and that point is approximately 750°F. The heated panel can now be pulled and while pulling the material it is being work hardened to set the new memory of the collision repair.

How To Fix A Dent In Aluminum

Repairing aluminum dents also requires a special tool set. This is a major reason in itself to only trust your vehicle to the experts of a certified aluminum body shop like Cline Collision Center. If a body shop uses the same tools on aluminum that they use on steel, they can cause further damage to the aluminum than when the vehicle first showed up at the shop. One mistake can damage the panel beyond repair. Trust the pros at Cline Collision Center. Don’t take it from us, here’s one of our 5-star customer reviews from Alicia G on yelp.

“There are many places in the area to take your car after an accident, I’m glad I took mine to the right place. Not only did Cline Collision Center make my car look brand new again, but Joe was professional and helpful throughout the process of my auto repairs. They sent me text messages containing the progress of my vehicle, and even encouraged me to come visit my car whenever I’d like. I hope I don’t need their services again anytime soon, but if I do I know I won’t be disappointed”!

Here’s another fabulous review from Katherine G. on Yelp:

“I can’t say enough about my experience at Cline! I did my homework beforehand by getting estimates from 3 other Santa Rosa shops, and Cline was the most personable and reasonable. The shop is clean, professional and welcoming Joe spent ample time with me and answered all of my questions and concerns. I felt like I was the most important customer on the docket! I was kept informed every step of the way, and when I picked up my car, it took my breath away! I highly recommend Cline Collision Center”.

Don’t wait! Give Cline Collision Center a call today to schedule an appointment . We’ll have your vehicle looking spectacular in no time, with our professional and certified aluminum body repair technicians.

Aluminum Body Repair Cost

On average, aluminum body repair costs more than steel body repair. However, don’t panic! There are a few common reasons why. For starters, shops like Cline Collision Repair have loads more training, and access to professional resources to stay up to date with the latest changes and advancements in the aluminum body repair industry. As a certified shop, it is a lot easier to get what we need, and we already have the specialty tools and training necessary to get the job done. This makes the work cheaper for you. If you were to bring your vehicle into another shop that is not certified, brace yourself for sticker shock. They likely do not do the repairs as often and must search out additional training for your job specifically. This can make your costs skyrocket. Working with aluminum is not any more difficult of a task than working with steel, it is just different. Now that the Ford F-150 is aluminum bodied, other body shops should be catching up with these changes. After all, it is consistently the USA’s most popular pickup truck every year. The cost will be less for aluminum body repair when you choose a professional certified shop like Cline Collision Center. Don’t be tempted by a low estimate of a shop that is not certified. This can back fire and cost you significantly more than before.

Aluminum Body Repair Cost

Take it from one of our customers, John M., who left us this 5-star review on yelp:

“There are a lot of body shops to choose from on Piner Road, but Cline is a cut above the rest.  The shop is always immaculately clean, the service writers and the repair techs are courteous and professional and the level of attention they pay to detail here is impressive.

I had the front bumper nearly to torn off of my Chrysler, and they had me in and out in 30 minutes and on the road after clipping it back in place.  100% recommend these guys for any collision or incidental damage repairs; they are the real deal”.

Or another from our happy customer Anthony M.

“My car, a 2014 Kia Optiama, was at Cline for both front end and rear end damage (Totaling about $9,000). Dealing with Joe for the quote process was painless. No appointment, I just dropped in, it took 12 minutes’ tops. Cline dealt with the insurance company, had enterprise pick me up… It couldn’t have gone smoother. I loved that they use the CarWise.com service so I can login online and check the status of my repair and even get text/email updates. Pickup was delayed by a few days due to a wrong part, but it was over a holiday weekend and I was out of town anyway so it worked. When I picked up the car yesterday I was shocked. It looked brand new, the paint match was impeccable, the bumper/lights/panels all lined up evenly and snugly and the cheery on top was a full seemingly professional wash and detail (It was cleaner than when I drove it off the dealer’s lot brand new) 10/10. If you’re reading this after an accident thinking about taking your car here, do yourself a favor and just do it, you won’t regret it”.

Nobody wants to be involved in a collision, but if that day arises, Cline Collision Center is the body shop you’ve been looking for.

How to Repair Aluminum Body Panels

What makes a body shop like Cline Collision Center unique, is that not all aluminum is the same, but we know how to work with each type. Different vehicle manufacturers use different types of aluminum with different alloys, along with characteristics. There’re multiple ways to repair an aluminum panel, which is why the Ford Certified Body Shop Program exists- to help shops learn the differences and how to work with each of them. Why do aluminum panels exist anyway? They promote better fuel economy. Everyone loves to save on gas! How to Repair Aluminum Body Panels

Aluminum behaves differently than steel. Once it is reshaped it forgets its original form and will take on a new shape, unlike a steel part that will remember the form it used to be in. It is a work hardened material. When aluminum is stamped into shape it becomes stronger. After the panel is bent in a collision it becomes stronger. Flex it too much and it breaks or cracks, like a bent spoon. To repair and pull the damaged area, the panel must be heated to 400°F to allow the metal to soften. Aluminum dissipates heat very quickly but can become permanently changed if heated past a certain point, and that point is approximately 750°F. The heated panel can now be pulled and while pulling the material it is being work hardened to set the new memory of the collision repair.

A thin coating of aluminum oxide forms after being exposed to the air in as little as 15 minutes. This oxidation has a much higher melting temperature than the original aluminum material and a stud will not fuse correctly to the panel. Aluminum’s melting point is 1,200°F and aluminum oxide is 3,700°F. The oxide can be removed using a stainless-steel brush.

A few tools you will need are an abrasive grinding disc, inline removal tool and stainless-steel brushes to remove the paint and oxide coating. To shape the metal, it must be softened. Heat to the to the appropriate temperature with a digital temperature set heat gun for heat control. Aluminum has a high thermal conductivity and heat travels throughout the panel rather than in a concentrated spot. Some technicians use the aid of coworker to heat the area while the other uses the dent pulling tool. If you go above 750°F the structural rigidity of the part could be permanently annealed.

As you can see there’s a lot that goes into aluminum body repair. Trust the pros at Cline Collision Center to get the job done right the first time!

Ford Aluminum Certified Body Shop

It’s not every day that you’ll come across a Ford Aluminum Certified Body Shop. It takes specialty tools, training, and certifications to achieve this distinction. However, you’ll know you’re trusting your Ford to the best when you bring your vehicle to our aluminum specialists at Cline Collision Center. It is not a quick and easy process to become certified either. A body shop must be able to prove their skill set. At least two technicians must take and pass certification courses. Our technicians learn proper welding techniques, address safety issues, prepare metal surfaces, and identify weld defects. This is just the start of what it takes to become certified. After becoming certified, ongoing training must occur to maintain status as a Ford Aluminum Certified Body Shop. This is because every year new vehicles come out with different body styles, and technologies. Which means technicians need to stay up to date with the latest changes and be able to adapt to Ford Certified Body Shopthem. A popular saying by Ford is “a Ford Car Deserves Ford Collision Parts”, we are here to assure you that is exactly what you’ll be getting when you choose Cline Collision Center for all your Ford aluminum body needs. Don’t forget, it is up to you to choose where you’re happiest having your repairs completed. While insurance companies can make suggestions, you get the final say in which body shop your vehicle is repaired at. Why did Ford create the certification program to be come a Ford Aluminum Certified Body Shop? For starters, working with an aluminum body is very different than other forms of body work. Also, Ford introduced the program in hopes to train body shop technicians on how to effectively repair their popular 2015 Ford F-150 truck. We are still just a few years into the Ford aluminum body repair era. Research shows that 52% of people find OEM certification to be the most important factor in choosing a body shop. We not only specialize in Ford Aluminum repair, but we use Ford OEM parts to do so.

Here are some of the general business requirements to becoming certified by Ford:

1. Be in business for a minimum of (5) years, or possess verifiable credit rating and service history

2. Provide proof of Garage Keepers Liability insurance with a minimum of $1M policy limit

3. Provide customers with a Limited Lifetime Warranty

4. Subscribe to an electronic p-page logic estimating system

5. Follow all Local, State and Federal government regulatory requirements

When you bring your Ford to Cline Collision Center, you know you’ll be in good hands with our Ford Aluminum Certified Body Shop.

5 Tips for Choosing the Right Auto Body Shop

Cline Collision’s top five tips for choosing the right auto body shop are simple: research, location, diligence, comparison, and instinct. We know that sounds vague, so we’ll explain in more detail below.

5 Tips for Choosing the Right Auto Body Shop

1) Research

After a collision, it’s tempting to just go with the first auto body shop that your insurance provider recommends. However, it’s important to keep in mind that despite the spin they give, an insurance provider can’t stop you from going to a shop of your own choosing. Do some research before making a decision. Read reviews, listen to word of mouth, and ask people you trust who they’d recommend.

 

2) Location

Go local! It’s very likely that there’s a qualified independent collision repair center close to you. Run an online search and see what comes up. Look for auto body shops that are OEM Certified for your make of vehicle and that have good customer satisfaction ratings. Very often, these shops go the extra mile to maintain their certification and can return your vehicle to you as good as new.

 

3) Diligence

Never be afraid to ask questions. Your collision repair technicians are there to provide you with the answers, and good technicians won’t shut down when you press them for information. It’s also wise to find a repair shop that can handle your insurance paperwork for you, pre-approving costs with your provider before making a repair. A service center with OEM Certification is a good choice for quality work from trained staff.

 

4) Comparison

Wanting to find reasonable prices and good service isn’t being picky, it’s being a smart shopper. Make a list of a few auto body shops you’re interested in and call around. Get multiple estimates, and if you have time, visit the shop to see how they work. Once you find one that does the quality of work you expect and has prices you can accept, you can make an informed decision.

 

5) Instinct

When in doubt, always listen to your gut. If you ever sense someone’s not being straight with you, listen to that voice in your head and refer to step number three. Getting a good vibe from the team working on your car is important.

 

These are our top five tips for finding the right auto body shop for you, but don’t hesitate to consider other factors, as well. Low prices may be important, but consider the quality of the work. Insurance providers may pressure you to go with one of their “preferred” shops, but make sure you choose someone you’re comfortable with. Have questions? No problem. Cline Collision is here to help!

What is an assured performance certified shop?

An Assured Performance Certified shop is a collision repair shop that has undergone the application and approval process to become a certified collision care provider. Assured Performance is a network connected to multiple major auto manufacturers, including Ford, Infiniti, Hyundai, Kia, Nissan, and many more. Through this program, repair centers can receive OEM Certification (original equipment manufacturer) from a range of manufacturers. This means that the shop must meet set requirements set by the Auto Manufacturer and pass a yearly on-site inspection. Shops must have the right tools, equipment, facility, and training for specific vehicles to be certified. Only 1 in 10 shops meet these requirements.

What is an assured performance certified shop?

By requiring a collision repair center to adhere to specific requirements for their equipment and training, Auto Manufacturers can help guarantee car owners are getting quality parts they approve of that do not violate warranty. The requirements are stringent enough that it weeds out shops that aren’t providing the best work, leaving room only for best-in-class repair shops that are doing right by their customers. When you go to an Assured Performance Certified shop, you’ll know that your vehicle’s manufacturer approves of the quality of workmanship and that you’re going somewhere that values your safety.

 

While assuring customers of a shop’s quality is a solid business decision, it’s also an important way to show that a service provide takes customer satisfaction seriously. Getting into a collision is stressful, and the last thing a customer should have to worry about is additional stress from their selected repair shop. An Assured Performance Certified shop has displayed a level of consideration and care along with the quality of their work and the equipment used. By using parts certified by the original equipment manufacturer, they’re ensuring every car they repair is fixed to the original auto manufacturers specifications, which means the car will be good as new.

 

Cline Collision is Assured Performance Certified. We work hard to train our staff and stay on top of all the latest generation models of the auto manufacturers we’re certified to represent. Have questions? Give us a call.