Your Auto Body Advocate

The Cline Collision Center process for repairing your vehicle.

Getting into an accident or damaging your car is one of the most inconvenient and stressful situations. It’s likely you won’t know what to do when it comes to dealing with your car insurance company and the auto body repair process.

That is where Cline Collision Center comes in. Our mission is to be our customer’s advocate. We know your situation is stressful and we understand the lingo and terminology your insurance company might be asking you. This is why we established a process for auto body repairs that removes the stress and delivers an exceptional finished vehicle for our customers.

The Cline Collision Center Vehicle Repair Process:

  1. File Claim with Insurance Company: Before Cline Collision Center can get started, you must file a claim and provide a statement with your insurance company.
  2. Call Cline Collision Center: Once you have your claim number you can provide it to us and we’ll get started.
  3. Estimates, Approvals and Loaner Car: Our Manager, Joe, will be the one who takes your claim number and begins working with your insurance company on an estimate for repairs. This will be the time that we also coordinate a loaner car to have during the duration of the repair.
  4. Prep for Repairs: Upon estimate approval, your car will be disassembled and repairs will be scheduled. OEM parts will be ordered, paint colors determined and repairs can begin.
  5. Structure Repairs: Our highly trained team will begin repairing your vehicle and bring it back to new.
  6. Body Work: Exterior panels and finishing will be replaced.
  7. Paint Shop: After the body work is completed, your vehicle enters our paint shop. We utilize only the best brands (Spies Hecker, Dupont and Axalta among others).
  8. Assembly: Our team will put all of the repaired panels back on the vehicle. Inspections are made to ensure every component is perfect.
  9. Detail: Upon sign off of repair, we then detail the car to make sure it looks pristine.

Communication is Key

We communicate with our customers through every step of the auto body repair process. We know how inconvenient it is for you and we want to make sure you feel at ease and informed. With Cline Collision Center being a Santa Rosa Gold Class Repair Shop by i-Car, and committed to only using OEM parts, you can rest assured your car is in good hands.

Get the best parts-and the best service at Cline Collision Center.

Schedule an appointment.

What is auto collision repair?

Auto collision repair is when trained automotive technicians fix the damaged parts and bodies of cars and other vehicles that have been damaged by accidents, weather, or other incidents. Collision repair can include dent removal, scratch removal, auto glass replacement, paint matching, straightening out bent metal, replacing doors or panels, auto detailing, and more. Many technicians also work directly with insurance providers to make sure any work is covered. what is auto collision repair?

Ideally, when you come in for auto collision repair, your chosen technician will be able to repair your car so it looks the way it did before the damage. In some cases, they may offer additional detailing to make it look as good as new. Detailing can involve minor scratch buffing, repainting, wax, polish, interior repairs, and other small jobs that refresh the car and make it look its best. When most people come in for collision repair, they’re looking for more extensive work. Car accidents can result in anything from tiny dents to completely totaled cars. There are a lot of different things that can go wrong in a collision – shattered windshields, bent frames, broken axels, torn bumpers, and so much more.

At Cline Collision, we use a variety of tools to help with the job, including the latest in dent removal and repair technology. We include free auto detailing for our customers as a thank you for their business and you can track the status of your repair right on our website. Our work speaks for itself, along with our many customer reviews about the quality of our service. We are OEM Certified by Chrysler, Dodge, Jeep, RAM, MOPAR, SRT, Ford, Hyundai, Infinti, Nissan, Kia, Honda, and Acura. Our auto technicians will make sure your car looks as good as the day you drove it off the lot. Have other questions about auto collision repair? Just let us know.