The repair cost exceeds the value of the vehicle. If the insurance declares your vehicle a total loss, they will pay you out fair market value, and they will sell the damaged vehicle to a wrecking yard.
We work with all insurance companies, which means we work together in providing all necessary photos, documents, and estimates to provide a proper repair. We don’t have any agreements with any insurance companies because we believe in being our customers’ advocate to make sure their vehicle is repaired properly and with quality parts. If we had contracts with insurance companies, they would call the shots on how to repair and what parts to use, only wanting to save money.
Unfortunately, no. We can, however, give ballpark figures if you email us good photos of the damage.
We no longer can arrange rental vehicles. Local rental car providers have stopped this practice and only make arrangements with the vehicle owner and their insurance company. We do, however, pick up and give rides to and from the rental provider.
We warranty our work for as long as you own your vehicle.
We always recommend the use of OEM parts, but some insurance policies only pay for aftermarket, used, and/or reconditioned parts. Check with your insurance policy to see what they cover. We recommend adding an OEM endorsement to your policy. As such, if or when you need to use your insurance for collision repair, they will only use OEM parts if you have the correct endorsement.
OEM stands for an original equipment manufacturer. Parts are manufactured by that maker of your vehicle, which in return, will be a quality part and a good fitment.
Average repair is 1-2 weeks from the time we have insurance approval and parts received.
We have been certified by that maker. We follow their repair procedures, have the correct equipment to make the repairs, and are an I-CAR Gold class shop with platinum technicians.
Our technicians have gone through thousands of hours of rigorous training on repairing vehicles properly. Vehicles are changing at lightning speed and technicians need to have continuous training.